Modern Platform B2B sales
Comprehensive implementation of a dedicated e-commerce system for the wholesale sector. Order automation, two-way integration with the ERP system and a convenient self-service panel for business customers.
Order automation
Fast wholesale purchases, individual prices and large baskets.
ERP integration
Two-way synchronization of products, inventory and orders.
Self-service panel
Access to documents, purchase history and fulfillment statuses in one place.
BUSINESS CHALLENGE
Limitations of an outdated system and manual work
Our client, a leading industrial distributor, was struggling with the limitations of an outdated ordering system. The process of servicing wholesale customers was largely based on manual work - salespeople spent hours transcribing orders from e-mails and Excel sheets into the ERP system.
The lack of up-to-date online inventory information led to situations in which customers ordered unavailable products, generating delays and dissatisfaction. An additional challenge was the inability to present individual commercial terms online. Each contractor had unique discounts and credit limits, which had to be verified by phone or e-mail before implementing the new platform.
✕ Main problems to solve:
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Manual order processing
Hundreds of hours lost each month on transcribing data from emails and Excel files to the ERP system.
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Lack of data consistency
Discrepancies in stock levels and prices between the central warehouse and the website.
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No customer self-service
Customers had no insight into the history of their invoices, payments, settlements and shipping statuses.
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Low system performance
The old system loaded slowly, discouraging contractors from placing large wholesale orders.
DEDICATED SOLUTION
Dedicated B2B e-commerce platform
We have designed and implemented a modern sales platform in headless architecture, combining speed, security and full process automation.
Individual trading conditions
The system automatically downloads from the ERP system and presents to each logged-in contractor his dedicated prices, quantity discounts, individual payment terms and the current trade credit limit.
Quick cart and CSV import (Quick Order)
It allows you to instantly place wholesale orders by entering SKU codes or directly importing a product list from a CSV/Excel file. The process of adding hundreds of items to your cart takes just a few seconds.
Bi-directional ERP synchronization
Full automation of data exchange. Placed orders are immediately transferred to the customer's ERP system, and stock levels, prices and fulfillment statuses are updated automatically in real time.
B2B Self-Service Center
24/7 access to order history, downloading PDF invoices, tracking shipments and managing employee accounts and their purchasing rights (e.g. budget limits for individual departments).
PROJECT PROCESS
How did the implementation work go?
The implementation of such an advanced system required precise planning and close cooperation at every stage of the project.
Analysis and UX
We conducted a detailed analysis of business processes. We created functional mockups (UX) and tested the purchasing path with contractors.
Architecture
We have designed a secure data bus (API) that connects the platform with the client's internal ERP system, ensuring data security.
Development
We created a modern, responsive design (UI) and coded the platform in Next.js (frontend) and Nest.js (backend) technology.
Tests and QA
We performed rigorous integration tests, security tests and loading speed optimization (Core Web Vitals).
Implementation and development
We launched the platform without interrupting current sales. We have trained the client's team and constantly monitor user behavior.
Technologies and tools used:
CUSTOMER REVIEW
What does our partner say?
"The implementation of the new B2B platform from NexCreativeLab was a hit. We have automated processes that previously took our team long hours. Our trading partners are delighted with the speed of operation and the convenience of placing orders, and we recorded record wholesale sales results."
LET'S START COOPERATION
Ready for digital success?
Schedule a free consultation and find out how we can help your business grow thanks to modern technology and a creative strategy.
Free consultation
30 minutes of specifics about your business
Quick quote
Proposed solutions within 24 hours
Needs analysis
A deep dive into your business goals
No obligations
The first step to great changes